Privacy statement

Who are we?

Wye Surveyors Ltd is a UK based Company undertaking building surveys.

The information we collect

The personal information we collect is the Client’s name, address, telephone number and email address. No financial accounting information is held.

How we use the information

We use this information to respond to enquiries, issue the client with the report and for invoicing purposes. Our lawful basis for processing is 'Contract'.

How information is stored

Our client’s information is stored on our computer system and on paper file for approximately 7 years.

It is not held on a marketing database or passed to any third parties.

Your rights

GDPR legislation gives you a number of rights regarding your personal information which you can access at no cost:

• The right to be informed - we aim to be transparent about the information we collect and why we are using it. You can request further information from us at any time
• The right of access - you can request the information we hold about you
• The right to rectification - you can request us to correct any mistakes in the information we hold
• The right to erasure - you can request us to delete the information held on you
• The right to restrict processing - you can request us not to process your data in a particular way
• The right to data portability - to have us transfer your information electronically to yourself or anoter provider
• The right to object - to object to how we are using your information
• Rights in relation to automated decision making and profiling

If you have a concern about how your data has been collected or used you also have the right to lodge a complaint with the Information Commissioners Office – https://ico.org.uk